Privacy Policy for RexAdvantage

Effective Date: January 01, 2026

RexAdvantage ("we", "our", or "us") operates the RexAdvantage mobile application (the "App"), a fintech solution designed exclusively for authorized agents to monitor accounts on POS and standard Android devices and to perform basic financial transactions securely.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the RexAdvantage App, in compliance with Google Play Store policies.

1. Information We Collect

A. Personal Information

We may collect the following information when you register or use the App:

  • Full name
  • Phone number
  • Email address
  • Agent or merchant ID
  • Login credentials (secured and encrypted)

B. Transaction Information

To provide core app functionality, we collect and process:

  • Transaction details (amount, date, time, status)
  • End-of-day (EOD) reports
  • Transaction history and activity logs

C. Location Information

We may collect coarse and fine location data:

  • To verify agent location during transactions
  • To prevent fraud and comply with regulatory requirements
  • To support POS device operations

Note: Location data is collected only while the App is in use or running in the foreground where required.

D. Device & Technical Information

We may automatically collect:

  • Device type (POS or Android device)
  • Operating system and version
  • App version
  • Device identifiers (such as device ID, SIM/network information)
  • IP address and diagnostic logs

2. How We Use Your Information

We use collected information to:

  • Enable secure login and agent authentication
  • Process, initiate, and monitor transactions
  • Generate EOD and performance reports
  • Verify agent identity and device authenticity
  • Enable PIN changes and account setting updates
  • Detect, prevent, and investigate fraud or unauthorized access
  • Provide customer notifications and alerts
  • Improve app performance, security, and reliability
  • Comply with Nigerian laws and financial regulations

3. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share information only:

  • With trusted service providers who assist in app operations (under strict confidentiality agreements)
  • With financial or regulatory authorities when required by law
  • To protect the rights, security, and integrity of RexAdvantage, its users, or the public

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive data (such as PINs and credentials)
  • Secure communication channels (HTTPS/TLS)
  • Restricted access controls

Important: Despite our efforts, no system is completely secure. Users are encouraged to keep their login credentials confidential.

5. Data Retention

We retain personal and transaction data only for as long as necessary to:

  • Provide app services
  • Meet legal, regulatory, and audit requirements
  • Resolve disputes and enforce agreements

6. User Rights

Depending on your jurisdiction, you may have the right to:

Access Data

Access the personal data we hold about you

Correct Data

Request correction of inaccurate information

Delete Data

Request deletion of your data (subject to legal obligations)

How to Exercise Your Rights: Requests can be made using the contact details below.

7. Compliance With Nigerian Data Protection Laws

RexAdvantage complies with the Nigeria Data Protection Act (NDPA) 2023 and applicable regulations issued by the Nigeria Data Protection Commission (NDPC).

Personal data is:

  • Collected lawfully and transparently
  • Used only for legitimate business and regulatory purposes
  • Protected against unauthorized access or misuse

8. Children's Privacy

RexAdvantage is not intended for children under 18 years of age. We do not knowingly collect personal data from minors.

9. App Permissions Explanation

RexAdvantage requests the following permissions strictly to support core fintech and POS-related features:

Essential Permissions

  • Internet & Network State: Required to securely connect to backend servers and process transactions.
  • Location (Coarse & Fine): Used for fraud prevention, regulatory compliance, and agent verification.
  • Camera: Used for QR code scanning, document capture, or transaction-related verification.
  • Phone State: Used to identify device and network status for security and fraud prevention.

POS-Specific Permissions

  • Storage (Read/Write): Used to store transaction receipts, logs, and reports.
  • Bluetooth & Bluetooth Admin: Required for communication with POS hardware and peripherals.
  • Foreground Service & Foreground Location: Ensures uninterrupted transaction processing.

Notification & System Permissions

  • Notifications: Used to send transaction alerts and important account updates.
  • System Alert Window: Used to display critical transaction or POS-related prompts when required.
  • Request Delete Packages: Used only for managed POS environments where authorized system updates or removals are required.

Important: We do not use permissions for advertising, tracking, or unauthorized background data collection.

10. Third-Party Services

The App may interact with third-party financial switches, banks, payment processors, or system services required to complete transactions. These services operate under their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our official channels.

Continued use of the App after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Your Agreement

By using the RexAdvantage App, you agree to the terms of this Privacy Policy.

Last updated: January 01, 2026